Returns & Exchanges
Nuclear Blast Records is committed to providing fans with high-quality music and merchandise; however, if you are not satisfied with your order, you may return items within 30 days of delivery for a refund or exchange. Please ensure that all vinyl, CDs, and apparel are in their original, unplayed, and unworn condition with all packaging intact.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Carefully pack the items in their original packaging to prevent damage during transit, especially for fragile media like vinyl records.
Ship the Package
Affix the provided return shipping label to your package and drop it off at your nearest authorized carrier location.
Receive Refund or Exchange
Once our warehouse inspects the returned goods, we will process your refund to the original payment method or ship out your requested exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing